Terms & Conditions

1. Who I am

These terms apply to RG Digital, a sole trader (eenmanszaak) registered in the Netherlands under KvK number 97419575, VAT number NL005268653B64. Registered address: Almere, the Netherlands. Contact: info@rg-digital.dev.

2. Applicability

These general terms and conditions apply to all offers, quotations, and agreements between RG Digital and the client, unless explicitly agreed otherwise in writing. Any deviating terms of the client are not accepted unless RG Digital has confirmed acceptance in writing.

3. Offers and quotations

All offers and quotations are without obligation and valid for 30 days unless stated otherwise. An agreement is only concluded once RG Digital has confirmed the order in writing (email is sufficient).

4. Execution of work

RG Digital will execute the agreed work to the best of its ability, as an independent contractor (opdrachtnemer). Unless a specific result has been explicitly guaranteed, the obligation is one of best efforts (inspanningsverplichting).

The client is responsible for providing timely, accurate information required to perform the work. RG Digital is not liable for delays or defects caused by incomplete or incorrect information provided by the client.

5. Pricing and payment

Prices are stated in euros and exclude Dutch VAT (BTW) unless agreed otherwise. Invoices are due within 14 days of the invoice date. Late payment incurs statutory interest (wettelijke rente) and reasonable collection costs.

For projects, I may require a deposit of up to 50% before work commences. The remaining balance is due upon delivery or at agreed milestones.

6. Delivery and acceptance

Deliverables are provided as described in the agreement. The client has 5 working days after delivery to raise substantiated objections. Absence of timely objection constitutes acceptance.

Minor deviations that do not materially affect the deliverable's usability do not entitle the client to withhold payment.

7. Intellectual property

Upon full payment, the client receives a non-exclusive, perpetual licence to use the deliverables for the purpose agreed. RG Digital retains ownership of any general frameworks, tools, or libraries developed independently of the project.

Custom code developed specifically for the client transfers to the client upon full payment, unless otherwise agreed in writing.

8. Confidentiality

Both parties agree to keep confidential any information exchanged that is designated as confidential or that can reasonably be understood to be confidential. This obligation continues for 2 years after the end of the agreement.

9. Liability

RG Digital's total liability for direct damages is limited to the amount invoiced for the relevant project or, if the project is ongoing, the amount invoiced in the 3 months preceding the event giving rise to the claim.

RG Digital is not liable for indirect or consequential damages, including loss of profit, lost data, or business interruption.

10. Force majeure

RG Digital is not liable for failure to perform due to circumstances beyond its reasonable control, including illness, power outages, internet disruption, or other unforeseen events.

11. Termination

Either party may terminate the agreement with 14 days' written notice. The client remains liable for work performed up to the termination date. RG Digital may terminate immediately if the client fails to pay after a written reminder.

12. Governing law

These terms are governed by Dutch law. Disputes will be submitted to the competent court in the district of Midden-Nederland, unless the parties agree to alternative dispute resolution.

13. Contact

Questions about these terms? Email me at info@rg-digital.dev.